Support
Need a hand with Ranknow or the Ranknow WordPress plugin? We're happy to help.
Contact us
Email hello@ranknow.dev and we'll get back to you, usually within one business day. Please include your account email and, if it's about a specific website, the domain — it helps us help you faster.
WordPress plugin help
The Ranknow plugin connects your WordPress site so approved articles publish automatically. Common questions:
- How do I connect? Install and activate the plugin, then go to Settings → Ranknow and paste the one-time connection code from your Ranknow dashboard.
- Do I need a Ranknow account? Yes — the plugin is a companion to the Ranknow service. You can start with a 7-day free trial.
- What does the plugin send? During connection it sends your site URL and a generated secret to establish a secure link. After that it receives content you approve. See our Privacy Policy for details.
- How do I disconnect? Go to Settings → Ranknow and click Disconnect, or deactivate the plugin.
Billing and account
Ranknow is $19/month per website with a 7-day free trial. To change or cancel your plan, or to request data export or deletion, email hello@ranknow.dev.
Report a security issue
Found a vulnerability? Please email hello@ranknow.dev with the details and we'll respond promptly. We appreciate responsible disclosure.